SHIPPING
US DOMESTIC SHIPPING
We offer domestic shipping across the U.S. through trusted national carriers. Shipping costs are calculated directly by the carrier at checkout. Once your order ships, you’ll receive a tracking number to keep an eye on its journey. If you run into any issues with tracking, feel free to reach out to us at support@ditokid.com, or contact the shipping carrier directly for assistance.
RETURNS
We want you to love your Dito sleepwear, but if it’s not quite right, we accept free returns within 7 days of delivery. At this time, we do not offer direct exchanges. If you need a different size, simply return your item and place a new order.
The cost of return shipping will be deducted from your refund. If your original order qualified for free shipping ($120 and above) but, after a return, the remaining total falls below this threshold, the original shipping cost will also be deducted from your refund. This does not apply if you are returning an item to reorder a different size.
To start a return, fill out the form below, and our team will process it right away. You’ll receive an automatic email with a prepaid return label from our shipping provider. Once we receive your item, your refund will be issued immediately. Depending on your payment method, it may take 7-14 days for the refund to reflect in your account.